Cancellation Policy

We get it, sometimes things come up and you may need to cancel or reschedule your on-site headshot photography session. We're a professional photography business and we spend a lot of time and resources preparing for each session. When clients cancel, it can have a big impact on our income. So, to be fair to everyone involved, we've come up with the following cancellation policy:

1. If you cancel your session more than 72 hours in advance, we'll refund your 50% advance reservation fee (less credit card fees.)
2. If you cancel your session less than 72 hours before the scheduled time, we'll keep your 50% advance reservation fee as a cancellation fee.
3. If you need to reschedule your session more than 72 hours in advance, we'll do our best to accommodate you without any additional fees. Your 50% advance reservation fee will be applied to the rescheduled session.
4. If you need to reschedule your session less than 72 hours before the scheduled time, we'll charge you a 50% rescheduling fee of the session fee you paid. Your 50% advance reservation fee will be applied to the rescheduled session.
5. If you need to cancel your session on the day of the shoot or fail to show up at the scheduled time, we will consider it a last-minute cancellation and your 50% advance reservation fee will be retained as a cancellation fee. We understand that unforeseeable circumstances may arise, and we will work with you to reschedule your session if possible.
6. If we have to cancel your session due to something unexpected, like illness or equipment failure, we'll reschedule your session at no extra charge. If you prefer, we'll refund your 50% advance reservation fee.

By paying your 50% advance reservation fee, you agree to the above cancellation policy. Thank you for your cooperation and understanding.